Privacy policy

At Loomé, your privacy matters just as much as your comfort. Every interaction with us is designed to be safe, secure, and seamless.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
Name
Phone number
Email address
Shipping and billing address
Payment Information
Payment details are processed securely through third-party payment gateways
Loomé does not store your card or banking details
Technical Information
IP address
Browser type and device information
Website usage data (via cookies)

2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates and customer support
Improve our website and services
Send promotional offers (only if you opt-in)
Prevent fraud and ensure secure transactions

3. Cookies & Tracking Technologies
Our website uses cookies to:
Enhance your browsing experience
Remember your preferences
Analyze website traffic and performance
You can choose to disable cookies through your browser settings.

4. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share your information only with:
Trusted delivery partners for shipping
Secure payment gateways for transactions
Service providers who help operate our website
All third parties are obligated to keep your information secure.

5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and we encourage users to take necessary precautions.

6. Your Rights
You have the right to:
Access your personal information
Request correction or deletion of your data
Opt-out of marketing communications
To exercise these rights, contact us at the details below.

7. Retention of Information
We retain your information only for as long as necessary to:
Complete transactions
Comply with legal obligations
Resolve disputes

8. Third-Party Links
Our website may contain links to third-party websites. Loomé is not responsible for the privacy practices of those websites.

9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: loomebeddings@gmail.com 
Phone: +916238781453